File a complaint or a grievance. You will get a code, we email you a copy, and we have 15 business days to reply.
We will send a copy of your complaint here and, if you choose to get our reply by email, the reply too.
Include your country code if you are not in Peru.
Only if the consumer is a minor. The law requires these details.
If you don't choose, we reply by email. Letters go to the address you entered above.
Leave empty if not applicable.
